I have known and worked with Neil for many years, initially as a colleague, and then as an employer of his consultancy skills. For HBOS, over the past few years, his involvement as a freelance consultant in the development of question banks and materials has been invaluable. Neil contributes enormously to any team with whom he is involved. He is a highly professional, enthusiastic and passionate individual who is committed and driven to create results for the customer. He is people focused and customer orientated ensuring the on-time, bespoke delivery requirements that are needed in the FS Industry, either personally, or buy the management of a wide network of associates. You can trust Neil to deliver the cost effective first class results which you require.
Brian Corrigan, Training Consultant, Halifax
The FSA's Conduct of Business Rules
Objectives
- To understand the FSA’s Conduct of Business Rules and the sourcebook
- To understand the application of the rules
- To relate the current rules to practical examples
- To be able to discuss the current compliance arrangements of your firm linked to these rules
- To be able to interpret the rules and consider important issues relating to your organisation
Who should attend
New individuals to compliance, as well as individuals in monitoring and policy type areas of the business.
Summary of content
- The Sourcebook
- Applying the rules
- Delivering consumer protection
- Suitability and appropriateness
- Current practice
Duration
2 days
