I've known Neil for more than 15 years initially as a colleague, latterly as an account manager and friend. Neil is a real can do person with wide knowledge and experience of the financial services sector. What impresses me most about Neil is that he cares about his customers and once he has taken time to understand their needs, he will move heaven and earth to ensure that he delivers for them 100% of the time. 
Dennis MacDonald, former Head of Training, Yorkshire Building Society
The FSSC Standards for firms
| TS1-1 | Training and development is used to produce business benefits |
| TS1-2 | Training priorities are determined by business needs. |
| TS1-3 | Training strategies used are a cost effective means of meeting business needs |
| TS1-4 | Training resources used are relevant, fit for purpose and offer value for money |
| TS1-5 | Training contributes to the success of the business |
