I have known and worked with Neil for many years, initially as a colleague, and then as an employer of his consultancy skills. For HBOS, over the past few years, his involvement as a freelance consultant in the development of question banks and materials has been invaluable. Neil contributes enormously to any team with whom he is involved. He is a highly professional, enthusiastic and passionate individual who is committed and driven to create results for the customer. He is people focused and customer orientated ensuring the on-time, bespoke delivery requirements that are needed in the FS Industry, either personally, or buy the management of a wide network of associates. You can trust Neil to deliver the cost effective first class results which you require.
Brian Corrigan, Training Consultant, Halifax
Basic Sales Skills
Objectives
- To introduce delegates to the basics of sales skills
- To explain and develop open and closed questioning techniques
- To develop listening skills
- To develop objection handling
- To introduce the sales persons tool kit
Who should attend
Aimed at people entering sales for the first time, or people wanting a "refresher".
Summary of content
- A step by step introduction to sales
- Developing questioning skills
- Developing listening skills
- Developing opening and closing questions and techniques
- Introducing the sales persons tool kit
Duration
1 day
