I have always found that Neil delivers where others flounder. He does the right things at the right time and I trust his business advice and integrity in all matters. 
Alex Alder, Personal Development Team, Aviva.Co.UK
Coaching and Performance Management
Objectives
- To develop skills to enable the coaching of your team
- To enable and individual to reach maximum performance levels
- To describe in specific measurable terms what performance you require
- To use effective observation skills to spot good performance and areas of improvement
- To demonstrate the skills and characteristics of a good coach
- To give and receive effective feedback
Who should attend
Aimed at managers responsible for achieving the results through others. Especially appealing to supervisors and team leaders.
Summary of content
- Assessing performance
- Observation skills
- Coaching
- Assertive feedback
Duration
2 days
