I have known and worked with Neil for many years, initially as a colleague, and then as an employer of his consultancy skills. For HBOS, over the past few years, his involvement as a freelance consultant in the development of question banks and materials has been invaluable. Neil contributes enormously to any team with whom he is involved. He is a highly professional, enthusiastic and passionate individual who is committed and driven to create results for the customer. He is people focused and customer orientated ensuring the on-time, bespoke delivery requirements that are needed in the FS Industry, either personally, or buy the management of a wide network of associates. You can trust Neil to deliver the cost effective first class results which you require.
Brian Corrigan, Training Consultant, Halifax
Management Linked to Supervisory Skills
Objectives
- To understand the essentials to both managing and motivating a team
- To be able to communicate properly and be able to "contract" with senior management
Who should attend
Newly appointed managers and team leaders.
Summary of content
- Your role and responsibility as a manager
- Winning the trust of subordinates and senior managers
- Developing confidence and authority
- Setting personal and team objectives and goals
- Prioritising, managing time and delegating
- Understanding the different styles of management
- Understanding leadership and teamwork
- Translating and putting into practice your organisational mission / vision and values
- Being effective with individuals and groups relating to interpersonal skills
- Motivating, delegating and influencing as well as problem solving
- Setting personal action plans
Duration
2 days
