I have always found that Neil delivers where others flounder. He does the right things at the right time and I trust his business advice and integrity in all matters. 
Alex Alder, Personal Development Team, Aviva.Co.UK
Training and competence
Objectives
- To ensure you receive an update of the current FSA thoughts on T&C
- To understand the potential impact of the Retail Distribution Review
- To look at TCF within T&C
- To review senior management competence
- To look at T&C and an ARROW visit
Who should attend
Individuals responsible for managing T&C, as well as individuals responsible for managing a training function. Also applicable for compliance individuals responsible for monitoring.
Summary of content
- FSA current attention on T&C – why?
- The Retail Distribution Review
- TCF & T&C
- Supervision
- An ARROW visit – testing T&C
- Maintaining competence
- Risks and controls
Duration
1 day
